SPOT Privacy
SPOT Tracker, LLC is part of TruSPOT Holdings, LLC, a Jones Capital Company. In
this privacy policy, the term Company means SPOT Tracker, LLC, TruSPOT Holdings,
LLC and its affiliates.
This page is used to inform visitors regarding how our Company uses and processes
the information we collect from you when you use our Services, which includes (i) our
SPOT website (http://www.spottracker.com/), (ii) our SPOT mobile application, and (iii)
our SPOT web application.
The information that we collect is used for providing, maintaining, and improving our
Services, developing new services, analyzing aggregated data for service improvement
and new services, communicating with and providing personalized support to you,
measuring our performance, complying with legal/regulatory obligations, performing and
enforcing any agreements with you, and managing your account. We will not use or
share your information with anyone except as described in this privacy policy.
The terms used in this Privacy Policy have the same meanings as in our Terms of Use,
which is accessible at SPOTTracker.com, unless otherwise defined in this Privacy
Policy.
Information Collection and Use
For a better experience while using our Services, we may require you to provide us with
certain personally identifiable and business information including, but not limited to, your
name, your phone, your email, your address, employee/contractor information, prices,
supplier/customer information, and other business information. We collect and use this
information when you utilize our Services, request a demonstration, register for e-mails
from us, utilize our chat function, use or view our website via cookies, or otherwise
contact or do business with us. The information that we receive will be retained by us
and used as described in this privacy policy.
Our Services do use third party services (e.g., Hubspot) that may collect information
used to identify you. Below is a link to the privacy policy of the third-party service
provider we use with our Services.
Log Data
Whenever you use our Services, in a case of an error in the app, we collect data and
information (through third party products) on your device called Log Data. This Log Data
may include information such as your device Internet Protocol (“IP”) address, device
name, operating system version, the configuration of the app when utilizing our
Services, the time and date of your use of the Services, and other statistics. We use this
Log Data to improve the performance our Services.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous
unique identifiers. These are sent to your browser from the websites that you visit and
are stored on your device’s internal memory.
Our Services do not use these “cookies” explicitly. However, the app may use third
party code and libraries that use “cookies” to collect information and improve their
services. You have the option to either accept or refuse these cookies and know when a
cookie is being sent to your device. If you choose to refuse our cookies, you may not be
able to use some portions of our Services.
Service Providers
We may employ third-party companies, service providers, contractors, and individuals
due to the following reasons:
- To facilitate our Services;
- To provide the Services on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Services are used.
These third parties have access to your information only to perform the tasks assigned
to them on our behalf. And they are contractually obligated not to disclose or use the
information for any other purpose.
Security
The security, integrity, and confidentiality of your information are extremely important to
us. We have implemented technical, administrative, and physical security measures that
are designed to protect your information from unauthorized access, disclosure, use, and
modification, including token-based authentication, encryption, and multi-factor
authentication. Please remember that despite our efforts, no security measures are
100% secure and reliable, and we cannot guarantee absolute security.
Our Company will keep your received information for the length of time needed to fulfill
the purposes outlined in this privacy policy unless a longer retention period is required
or permitted by law. After the retention period, we will delete your information using our
internal process, including deletion of your database instance.
Your Information Protection Rights
We provide you with the ability to exercise certain controls and choices regarding our
collection and processing of your information. In accordance with applicable law, you
are entitled to request that our Company provide a copy of your personal information.
We may charge a small fee for this access service. You are also entitled to request that
our Company correct any incorrect information or complete any information you believe
is incomplete. Under certain circumstances, you also may be entitled to request that
your information be erased, not processed, or transferred to another entity. For any of
the foregoing requests, please contact us at support@spottracker.com. We have one
month to respond to inquiries.
Links to Other Sites
Our Services may contain links to other sites. If you click on a third-party link, you will be
directed to that site. Note that these external sites are not operated by us. Therefore, we
strongly advise you to review the privacy policy of these websites. We have no control
over and assume no responsibility for the content, privacy policies, or practices of any
third-party sites or services.
Children’s Privacy
We do not knowingly collect, use or disclose personally identifiable information from
children under 13. If we discover that a child under 13 has provided us with personal
information, we immediately delete this from our servers. If you are a parent or guardian
and you are aware that your child has provided us with personal information, please
contact us at support@spottracker.com so that we can erase the information.
Changes to This Privacy Policy
We may update our privacy policy from time to time to accommodate new technologies,
industry practices, legal requirements, or for other purposes by posting the new privacy
policy on this page. Please review this page periodically for any changes. These
changes are effective immediately after they are posted on this page. If we change the
privacy policy in a material way, we will provide an appropriate notice to you. This
privacy policy was last updated on July 29, 2022.
Contact Us
If you wish to withdraw your consent to this privacy policy or exercise one of your
information protection rights, please contact us at support@spottracker.com. If you have
any questions or suggestions about our privacy policy, please contact us.